Legal

Terms of Service

Last updated: June 10, 2026
By creating an account or using Slipstrim you agree to these Terms of Service. Please read them carefully. If you do not agree, do not use the service.

1. The Service and Operator

Slipstrim is an online invoice and document management platform (“Service”) operated by:

V2 Labs OÜ
Ahtri tn 12, Kesklinna linnaosa, Tallinn, Harju maakond, 15551
Estonia
Company registration number: 17518190
Contact: legal@slipstrim.io

The Service allows you to create, manage and send invoices, proformas, and related business documents, and to use AI-assisted features and integrations as described herein.


2. Early Access Program

Slipstrim is currently in Early Access. Features, pricing, and availability may change without notice during this period.

The Service is made available to a limited number of early users for evaluation and feedback purposes. During the Early Access period:

The Early Access designation will be removed when we make a general availability announcement. These Terms continue to apply in full after that point.


3. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using the Service you represent that you meet these requirements. The Service is intended for business use — you are responsible for ensuring your use complies with applicable laws in your jurisdiction.

If you are a consumer (a natural person acting outside your trade or profession), additional rights under EU consumer protection law may apply to you, as described in these Terms.


4. Account Registration


5. Subscription Plans and Payment

Slipstrim offers free and paid subscription plans. Paid plans are billed monthly or annually in advance.


6. Withdrawal Right for Consumers (EU Directive 2011/83/EU)

If you are a consumer within the European Union, you have the right to withdraw from a paid subscription contract within 14 days of purchase (the "cooling-off period") without giving any reason.

Waiver of cooling-off right for digital services: By purchasing a paid subscription and requesting that we begin providing the Service immediately upon purchase (which occurs automatically when you upgrade), you expressly acknowledge and agree that your right of withdrawal is lost once the Service has been fully performed, or once the Service has begun with your prior express consent and acknowledgment that you will lose your withdrawal right when the Service begins. Where we have already begun providing the Service, any refund for the cooling-off period will be pro-rated to account for the portion already delivered.

To exercise a right of withdrawal (where applicable), contact us at legal@slipstrim.io with your name, email address, and the date of purchase.


7. Acceptable Use

You agree not to use the Service to:

Violation of these rules may result in immediate account suspension or termination. Where termination is due to your breach, no refund will be issued for unused subscription periods.


8. Your Content

You retain ownership of all invoices, customer data and content you create in Slipstrim ("Your Content"). By using the Service you grant us a limited, non-exclusive, worldwide, royalty-free licence to store, process and display Your Content solely to provide the Service to you. This licence terminates when you delete Your Content or close your account (subject to applicable retention obligations).

You are solely responsible for the accuracy and legality of Your Content, including the invoices you issue and the tax you charge.


9. AI Features

Slipstrim includes optional AI-assisted features (line-item generation, document drafting, AI chat). These are provided as a convenience tool only. You are responsible for reviewing all AI-generated content before use. We do not guarantee the accuracy, completeness or legal compliance of AI outputs.

Voice input: The AI chat includes an optional voice input feature. If you choose to use it, your browser will request microphone access. Speech recognition is performed entirely by your browser's built-in speech recognition engine (Web Speech API) — Slipstrim does not receive, record or store your audio. Only the resulting text transcript is transmitted to the AI assistant, in the same way as typed input. You may revoke microphone permission at any time in your browser or device settings. Voice input is available only on browsers that support the Web Speech API.


10. Stock App — Purchase Invoice Retention Obligation

The Stock app allows you to record stock receipts by scanning or uploading supplier (purchase) invoices. By installing and using the Stock app, you acknowledge and agree to the following:

Legal obligation: Under EU VAT Directive 2006/112/EC (Art. 244) and applicable national law, all taxable persons are required to store copies of purchase invoices for a minimum period determined by their country of establishment. Minimum retention periods in selected EU member states are: Slovenia — 6 years, Croatia — 6–7 years, Austria — 7 years, Germany — 10 years. If your country is not listed, consult your local tax authority or accountant for the applicable period.

11. AI Agents — Email and Automation

Certain AI Agents (including the Inquiry Capture agent) require access to your email account or external integrations. By enabling such an agent you agree to the following:

AI-generated customer records and proforma drafts are suggestions only. You must review them before sending to clients. Slipstrim is not liable for errors in automatically created records or documents.

12. Intellectual Property

The Slipstrim brand, software, design, documentation and all related intellectual property are owned by V2 Labs OÜ and protected by copyright, trademark and other intellectual property laws. Nothing in these Terms grants you any right to use our trademarks, trade names, logos or brand assets without our prior written consent.

You retain all intellectual property rights in Your Content. We claim no ownership over invoices, documents or data you create.


13. Service Availability and Modifications

We aim for high availability but do not guarantee uninterrupted or error-free access to the Service. We provide no service level agreement (SLA) for free plans. For paid plans, we target 99.5% monthly uptime, excluding scheduled maintenance.

We may modify, suspend or discontinue any part of the Service at any time. For paid plans we will provide at least 30 days' written notice of material changes or discontinuation. If we discontinue a paid plan, we will refund any prepaid fees for the unused period on a pro-rata basis.


14. Limitation of Liability

To the maximum extent permitted by applicable law, Slipstrim shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, loss of data, loss of goodwill, business interruption, or cost of substitute services, arising from your use of (or inability to use) the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of: (a) the total fees you paid us in the 12 months preceding the claim, or (b) EUR 100.

Nothing in these Terms limits or excludes our liability for:

Consumer note: If you are a consumer in the EU, the above limitation does not affect any non-waivable statutory rights you have under the law of your country of residence.


15. Disclaimers

The Service is provided "as is" and "as available" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement, to the maximum extent permitted by law.

We do not provide legal, tax or accounting advice. You are responsible for ensuring your invoices comply with local tax and invoicing regulations. Consult a qualified professional for advice specific to your situation.


16. Account Termination

You may delete your account at any time from Account Settings → Delete tab. We will confirm deletion within 30 days and permanently erase your personal data subject to applicable legal retention requirements.

We may suspend or terminate your account if you breach these Terms, after providing reasonable prior notice where practicable (except where immediate suspension is required to protect the security of the platform or other users). Upon termination you may export your data for 30 days after receiving termination notice, after which it will be permanently deleted in accordance with our Privacy Policy.


17. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Slovenia, without regard to its conflict of law provisions. Any disputes that cannot be resolved amicably shall be subject to the exclusive jurisdiction of the competent courts of Slovenia.

EU consumers: If you are a consumer habitually resident in an EU Member State, you also benefit from any mandatory protections afforded by the laws of your country of residence, and nothing in these Terms limits those rights. You may bring proceedings either in Slovenia or in the courts of your country of residence.

Online dispute resolution (ODR): The European Commission provides an online dispute resolution platform for consumers at ec.europa.eu/consumers/odr. We are not obliged to participate in alternative dispute resolution procedures, but we are willing to explore mediation where appropriate. Our contact email for dispute resolution purposes is legal@slipstrim.io.


18. Changes to These Terms

We may update these Terms from time to time. We will notify you by email at least 14 days before material changes take effect. The updated Terms will be posted on this page with a new "last updated" date. Continued use of the Service after changes constitutes acceptance of the revised Terms. If you do not accept the new Terms, you may terminate your account before the changes take effect.


19. Contact

Questions about these Terms: legal@slipstrim.io

V2 Labs OÜ, [Registered address], Estonia